All Is WELL At Deer Park Tanger
XLERATOR® Hand Dryers with Electrostatic (eHEPA®) Filtration Help Outlet Mall Achieve WELL Certification & Create A Hygienic, Sustainable Restroom Environment
The Tanger Outlets mall in Deer Park, New York is more than a retail center. With more than 100 stores featuring top name brands, as well as several dining and entertainment options, it also functions as a downtown hub and social center for the Deer Park community. The facility also has 28 XLERATOR Hand Dryers keeping its restrooms hygienic, sustainable, cost-efficient, and easy to maintain.
Excelling Since Day One
Tanger Deer Park started smart, installing the XLERATOR Hand Dryers in 2008 during the original construction of the building.
“There are no issues with them. Not a single one has broken down,” says Steve Dmuchowsky, Operations Director. “And it’s a lot easier than using paper towels, which create messes in the bathrooms. Not to mention people flush them down toilet bowls and do other things with them.”
Nobody knows that better than Tanger Deer Park Site Manager Pedro Morroquin.
“With eighty acres of property, what the XLERATORs provide is amazing for us,” Morroquin says. “It’s one less thing we’ve got to worry about. We’re able to cater to other things so our customer perception is always 100%. Everybody on staff has mentioned how reliable they are—they never break—and also how much easier it is to maintain clean conditions in our facility.”
Retrofit For The Future
In today’s competitive environment dominated by online retailers, it’s unusual for a brick-and-mortar facility like Tanger Deer Park to be thriving at 100% capacity. Part of their success is taking a smart, efficient approach to moving forward, including using products like the XLERATOR, which offers a 95% cost savings over paper towels, eliminating their labor, maintenance, and waste.
In addition, Excel Dryer’s eHEPA Retrofit Kit was a convenient, cost-efficient option when Tanger was working to achieve WELL certification.
“It was a great option to do a retrofit kit instead of buying a brand-new hand dryer,” says Dmuchowsky. “I worked with my maintenance crew and with a couple YouTube videos they were able to retrofit them. It was that easy.”
Customers Care About Cleanliness And Hygiene–And Tanger Deer Park Cares About Customers
Excel’s eHEPA Filtration System not only helped Tanger Deer Park achieve WELL certification, it also creates a safer environment for customers and staff in today’s post-pandemic environment.
Excel Dryer recently partnered with MetrixLab, a renowned consumer insight and market research firm, to conduct a comprehensive, first-of-its-kind survey called Post-Pandemic Perceptions of Commercial Restrooms.
Polling more than 4,000 people globally, the survey found that cleanliness and hygiene were the top concerns across the board when it came to global restrooms. 100% surveyed said that a dirty restroom reflects poorly on the establishment—with paper towel mess being the number one factor in what makes a restroom dirty.
Excel’s eHEPA Filtration System is proven to remove 99.999% of viruses from the airstream. In addition to virus filtration, XLERATORs with eHEPA filtration eliminate the multiple unnecessary touch points associated with paper towels—as well as the risk of bacteria on used paper towel waste.
“Hand dryers are more hygienic than paper towels,” Dmuchowsky says. “We’re focused on having all touchpoints clean and keeping a clean facility. People are more cognizant of the environment they’re in and using the XLERATOR with the eHEPA filter helps us out with that.”
Morroquin agrees. “Customers are able to enjoy a facility that has been sanitized and taken care of,” he says. “Especially after COVID, it is very important to take all of these details into consideration.
The Sustainability Factor
Sustainability is also a major factor in the operation of any modern facility today. Tanger Deer Park is no different. In addition to having solar panels on all of the roofs and eco-friendly LED lighting throughout the facility, having XLERATOR Hand Dryers in their restrooms helps them achieve up to a 75% reduction in carbon footprint compared to paper towels.
“It’s a way for us to double-check that we’re doing the right thing and learning new industry standards and practices we can employ to make our environment better,” says Dmuchowsky.